1.Download design requirements sheet.
2.Fill in the content.
3.Send all information and requirements to us.
1. reply via email.
2. reply via social chat software (WhatsApp, Skype, WeChat, etc.)
3. reply via telephone.
Refer to Design Flowchart.
1. confirm quotation content.
2.arrange samples upon your request.
4.arrange company visiting and inspection if needed.
4. recommend projects we've done which are nearby.
3.Labeling shipping marks.
4.Confirm the consignee information.
5.Contact the logistics and arrange the delivery.
2.arrange quality inspection by third party if needed.
Refer to production flowchart.
1. Confirm payment terms.
2. Confirm lead time.
3. Confirm production requirements.
4. Confirm whether you need the engineer for installation with extra cost.
5. Deposit confirmation.
6. Start making BOM sheet by engineer.
7. Arrange material purchasing.
1.Follow up logistics information and inform the customer.
2.Send essential documents to customer.
3.Confirm the goods has been received.
1. Send installation instructions to customer.
2. Arrange engineer dispatching. (need to arrange visa as soon as you confirm to send the engineer)
3. Follow up the installation till it's finished.
1.Send question are after 15 days of use.
2.Timely feedback the customer evaluation.
3.Study solving scheme.
4.Interaction on social networks, like Facebook, YouTube, Twitter, etc.
1.After sale service provided, quick response within 24 hours.
2.New products recommended.
3.Latest sales promotion and order discount informed.